Home Health & Hospice (HHH)
SupplyHawk simplifies procurement and provides clear visibility into supply usage and costs for HHH agencies, with a mobile app for ordering, delivery, and expense tracking.
The Challenge
Varied Settings and Supply Delivery Models
Home health and hospice agencies support a mobile clinical workforce that uses multiple supply delivery models, each with its own operational and financial challenges. Branch-based inventory requires careful PAR management, organization, and accountability for who takes what. Patient-direct delivery introduces shipping costs, lost product when patients discharge, and limited visibility when orders are placed frequently by many clinicians. Additionally, all agencies must manage carstock, control supply spend, and understand usage by patient, clinician, and branch—without slowing clinicians down or adding administrative burden.
The Solution
Flexible Workflows that Align Supply Management in the Field
In a branch delivery model, SupplyHawk helps branches maintain organized inventory with defined PAR levels, shelf tags, and an easy check-out process that allows clinicians to pre-request supplies so orders can be packed in advance. For patient home delivery, SupplyHawk enables clinicians to manage supply needs directly from their mobile devices and features built-in approvals and detailed cost reporting by patient, staff member, item category, and branch—helping agencies control overall spend.
When agencies prefer clinician home delivery, SupplyHawk consolidates requests into fewer shipments to reduce loss, improve convenience, and manage expenses more effectively. Across all models, SupplyHawk supports carstock tracking at the level each agency prefers—from general tracking to detailed, staff-specific inventory—providing the insight needed to connect supply usage to operational and financial decisions. All this comes with direct vendor integrations for efficient purchasing while keeping formulary rules in place.
Related Modules & Applications
Inventory Management
Control spending with set PAR levels, improved workflows, and advanced reporting
SupplyPad Mobile App
Record patient usage or submit supply requests from any device, empowering a mobile workforce
MasterReq Procurement
Advanced procurement tools to support complex approvals and tracking for all purchases
SupplyHawk Integrations
To simplify the use of the system, we can link with your:
Vendor for quick procurement
HR system for staff updates
EMR for patient updates
Used Every Day by Care Teams and Operators
Frequently Asked Questions
Can SupplyHawk help standardize supply practices across branches without slowing teams down?
SupplyHawk is designed to work alongside existing systems and automate wherever possible, including integrations with EMRs, vendors, and staff management systems. Clinicians can access SupplyHawk from the same devices they already use for charting and follow a simple, consistent process to request or check out supplies. This approach embeds efficiency and accountability into supply operations while allowing teams to work the same way across branches—without adding steps or slowing down care delivery.
What role does the distributor play in a SupplyHawk implementation?
The distributor is a partner throughout the implementation and ongoing relationship. SupplyHawk works closely with distributor partners on vendor integration, catalog and formulary alignment, and ordering workflows to ensure a smooth transition. In some cases, distributors choose to be directly involved during early phases, such as assisting with the first full inventory or supporting a transition from a prior system, helping agencies align supply processes and sourcing decisions from day one.
How does SupplyHawk scale for multi-branch or growing home health and hospice organizations?
SupplyHawk is built to support agencies as they grow, allowing any number of branches to be managed within a single account. Access can be tailored so staff see only the branches, teams, or regions relevant to their role, while leadership maintains enterprise-wide visibility. Advanced categorizations such as by staff teams, regions, or patient types support robust reporting and consistent processes across the organization. As staff move between branches, they remain familiar with the same workflows, helping agencies scale without retraining or operational disruption.
What reporting does SupplyHawk provide for home health and hospice agencies?
SupplyHawk provides leadership with clear visibility into supply needs, quantities on hand, and usage across the organization. Reporting can be viewed at an overall level, on a per-patient-day (PPD) basis, or broken down by branch, region, or enterprise-wide. This perspective allows administrators to track trends over time, identify areas of waste or inefficiency, and make informed adjustments to ordering, delivery models, and cost management strategies.
SupplyHawk Simplifies Supply Ordering Across Settings
Simplify procurement and enjoy clear visibility into supply usage and costs with SupplyHawk and its mobile app.