Designed for Senior Care Workflows

SupplyHawk is typically used to replace manual inventory tracking methods, such as clipboards and spreadsheets, to record when supplies leave a designated supply location. The downsides to these approaches include time-consuming data entry, institutional knowledge held by a single individual, and little to no meaningful insight into operations. SupplyHawk is a perfect replacement to any inventory system that is outdated, inconsistently used, or unable to provide the real-time visibility teams need. Importantly, SupplyHawk is not a complete overhaul of your existing systems—it works alongside what you already use and optimizes those processes.

The implementation process is centered on your organization’s priorities and existing workflows. The SupplyHawk team begins with a discovery phase to understand current procedures and identify where SupplyHawk can provide the most support. From there, a clear plan is created to document how supply operations will function within SupplyHawk, and the system is configured to match those needs. Training is delivered on a “just-in-time” basis, with hands-on support during key moments such as placing orders, submitting requisitions, counting inventory, or exporting charges. Complete implementation and training takes approximately 8-10 weeks. After implementation, organizations have unlimited access to the SupplyHawk help desk by phone or email for ongoing support.

Distributor partners play an important role and are treated as collaborators throughout the process. While SupplyHawk works with many vendors, distributor partners often introduce SupplyHawk as part of a broader effort to improve procurement and inventory oversight. They may assist with integrations, catalog or formulary alignment and, in some cases, participate in the initial inventory process during a transition. Distributor partners serve as an additional resource during early adoption and training, helping to reinforce consistent purchasing practices and long-term success.

SupplyHawk is designed to benefit everyone involved in supply operations. Daily users appreciate easier and consistency execution of routine tasks. Financial stakeholders gain tools that support accountability and provide greater clarity on earnings and expenditures. Distributor partners enjoy the benefit of predictable, standardized purchasing behavior. The organization as a whole can appreciate the advantage of efficient operations with fewer mistakes and less friction.

Beyond meeting organization-specific goals, a successful implementation yields actionable insights from just a few simple reports built on accurate, real-time data across procurement, inventory, and reimbursement activity.

Success with SupplyHawk becomes clear through day-to-day operations as staff is better equipped to execute daily tasks and deliver a higher level of care. Perhaps more importantly, SupplyHawk removes organizational dependence on a single individual by enabling multiple users to confidently step in for a supply or procurement manager without the entire supply chain breaking down.